Refund Policy

Return and Exchange Policy

Return and Exchange Window: We understand that your satisfaction is important, and we offer a return/exchange window of 7 days from the date your items arrive.

Lost or Stolen Items: Please note that we cannot take responsibility for items that are lost or stolen after they have been delivered.

Review Item Descriptions: We encourage you to thoroughly review the item description before making a purchase. This will help ensure that the product meets your expectations and requirements.

Damaged Items Due to Carrier: In the unfortunate event that your items arrive bent or damaged due to the carrier, we are more than happy to arrange a reshipment of the original product if it is available.

Hand Crafted and Customized Items: Kindly note that items that are handcrafted and/or customized are not eligible for a refund. We take pride in the unique nature of these items and hope they meet your expectations.

Refunds Process: If a refund is applicable, it will be processed once the original item has been returned and received.

Appreciation for Your Support: We genuinely appreciate your support and value your business. Thank you for considering Milena Mitic Art for your art needs.